1. Confirm in writing within 7 days of the fault becoming apparent that a fault has been observed with the part/repair undertaken, and not another part of associated equipment or workmanship.
  2. Consult if unsure with Adelaide Whitegoods Specialists Pty Ltd to verify a problem exists.
  3. If the Appliance requires a return visit, an accurate description of the fault is required. (See online warranty claim form) A warranty claim will not be attended until an accurate fault description is supplied. A description of not working is NOT acceptable. Charges, at the current repair rate, may be applied if the part or repair is found to be working correctly.
  4. Proof of Repair (if requested) must be supplied for warranty claims. Job number, date of repair, and repair value are the minimum information required.
  5. Turn the device off and advise any condition that may be unsafe or dangerous.
  6. The customer must make sure the warranty claim has been received and follow up to make a time to have the device looked at by a technician.

Submit a Warranty Claim

This Warranty claim form must be completed in order to have your claim accessed. Please read our Warranty Claim conditions before filling in this claim. Warranty Claim Policy

Your Personal Details

Please provide your your first and last name.
All parking costs/fines are passed on at cost.
Street and house number
A $50 charge applies if your address is outside our "service area"
Booking confirmations are sent by email. Please ensure your email is correct.
I.E. 08 8355 9444. Please remain contactable 24hrs prior to booking.
I.E. 0455366955. Please make sure this is a second contact number.

Warranty Fault

Please provide a complete and accurate details!
Please be as specific as possible.

New Return Appointment

Please advise when you can be available..
The more flexible you can be the earlier we can generally attend your repair job!
If your preferred date and time are already taken!
Payment is required on completion of each visit!
http://www.awsco.com.au/warranty-claim-policy/ This document is proprietary and confidential. No part of this document may be disclosed in any manner to a third party without the written consent of Edge of Tomorrow Pty Ltd.